Which type of websites need web-maintenance service?

Every website, large or small, native coded or CMS based, static or dynamic needs maintenance.

Why should I maintain my website frequently?

A website is the face of your business on the digital market that gives the first impression about your business to your customers. Hence, it is advisable to keep it updated and well-maintained with all the latest facts, buzz and company information, plugins, security patches to keep on attracting customers.

What advantages does web-maintenance provides?

Website maintenance upgrades the basic elements of the website, such as the site security, site contents, images, coding etc. It also reduces the loading time and enhances the appearance of the site. Regular maintenance of website excites the search engine crawlers to frequently check your website, thereby facilitating search engine indexing and improving ranking, leading to increase in visitors and higher sales.

What types of maintenance services do you offer?

We offer all types of maintenance service, ranging from updating security patch, updating plugin, updating CMS version, updating content, optimizing speed, website back-up, enhancing browser and device compatibility and all other allied services.

What should be the frequency of website maintenance?

Your website should be maintained constantly to fix bugs, fix security issues, improve content quality, insert relevant keywords, adopt to changing search engine algorithms, maintain quality, keep your visitors updated about your latest achievements, services, products and keep them engaged.

Which CMS/platforms do you service under your web maintenance package?

We service almost all major CMS & platforms viz. WordPress, Joomla, Shopify, Drupal, Dot Net, php, JSP, Magento, Open cart, and Custom CMS etc.

How long does it take to complete a website maintenance?

Website maintenance is a continuous activity. However, to quantify, it depends on the type of your website, the size of your website, whether it is a native coded website or a CMS based website, quantum of changes that you have requested etc. To be more specific, we can confirm the manhours required after freezing the client requirement.

Will the unused number of hours in a month be carried to next month?

As our packages are on the monthly recurring basis, the number of unused hours will not be carried forward to the next month.

What if my website requires basic programming changes as well?

Definitely, we are capable of doing it and will do it. Our team has experienced web developers capable of coding in almost all programming languages. Each developer has his expertise in a particular language. However, any additional job outside the service package will be billed as per actuals.

Is my data secure with coreIweb?

Absolutely! Our client’s data security and his privacy has always been our top most priority. Only the Project Manager has access to the website credentials of the client and we advise our client to change the same once their association with us is terminated.

Why should I avail your web maintenance services?

You have multiple reasons to avail our services. Some of them are:

  • We have expert developers with experience of over 10 years
  • We have inhouse CMS Experts for almost all popular platforms
  • Fast turnaround time
  • Inhouse team of Content writers, web designers& infographic designers
  • Expertise in developing SEO compliant content
  • Free backup
  • Plug-in and security patch updates
  • Attractive pricing

Can I have multiple websites in a single plan?

No, a single plan services one website only. However, of you have obtained a customized plan, we can service more than one sites as per the customized plan.

Do we enter any service contract with you?

No, we do not ask you to enter any service contract with us and neither are you locked with us for any reason. We provide you monthly maintenance plan and you can simply discontinue working with us by giving us 30 days’ notice for enabling us to surrender your website credentials to you.

How do you access our website admin panelfor its maintenance?

As soon as our client signs up with any of our web maintenance plan, client has to share the server login credentials and other related credentials such as CMS login credentials etc to maintain their website. However, if the client is reluctant to share the credentials, our development team can send you the patches and installing the patches will be client responsibility. In such case coreIweb cannot be held accountable for any malfunction of the client’s website.

Does web-maintenance affect search engine ranking?

Yes, timely and relevant web-maintenance helps in improving the ranking in the SERPs. New content, clean website, properly indexed pages, appropriate links, relevant meta data attract search engine crawlers to visit your website thereby improving your search engine ranking.